Shipping policy

We strive to provide our customers with the best possible service and ensure that their orders arrive safely and on time. Please find below our shipping policy:

 

1. Processing Time: We aim to process all orders within 1-2 business days of receiving them. During peak periods, such as holidays and promotions, processing times may be longer.

 

2. Shipping Methods: We use a variety of shipping methods, including standard ground, expedited, and overnight shipping. The shipping method and cost will be displayed at checkout.

 

3. Shipping Rates: Shipping rates are based on a flat rate based on the destination of the package. Customers will be able to view the shipping cost during checkout.

 

4. Delivery Time: Delivery times vary depending on the shipping destination of the package. Estimated delivery times will be provided at checkout.

 

5. International Shipping: We offer international shipping to select countries. Customers will be able to view the shipping cost and estimated delivery time during checkout. 

 

6. Tracking Information: Once your order has been shipped, you will receive an email with tracking information. 

 

7. Delivery Issues: If your package is lost, stolen, or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.